Korčula Charter
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General terms and conditions

Company information

Full name: Korčula Charter – obrt Mihaljević, vl. Mihovil Mihaljević
Registration: Registered in the Crafts Register of the Republic of Croatia ( Department for Entrepreneurship, Tourism and the Sea, Dubrovnik-Neretva County, Korčula)
OIB: 56578012912
VAT status: Not a VAT payer
Address: 22 lipnja 1941. 5, 20260 Korčula, Croatia
Contact: Phone/Mobile: 091/763-7415
E-mail: korculacharter@gmail.com
Web: www.korculacharter.com

Services

Services:
– Fishing trips with professional skipper
– Boat rental (motorboats and other vessels)

Main features:
– Professional equipment and insurance included in the price
– Vessels registered and maintained according to Croatian law

Prices:
– All prices are expressed in EUR and include all taxes and charges.
– Additional costs (fuel, skipper, fishing license, boat delivery etc.) will be clearly indicated.

Terms of sale

Booking Procedure:
– The client sends an inquiry via website, e-mail or phone.
– After agreement on date and price, Korčula Charter sends a booking confirmation and, if selected, a CorvusPay Paybylink.
– The contract is concluded once Korčula Charter issues written confirmation after receiving payment.

Payment Terms:
– Payment can be made by cash, bank transfer, or online card payment via CorvusPay Paybylink.
– Korčula Charter does not store card details.

Service Delivery:
– Fishing trips and boat rentals are provided at the agreed location and time.
– The service is completed after the trip or rental period ends.

Delivery Costs:
– Services have no delivery costs, except for boat delivery to another location.

Restrictions and Regulations:
– All clients must comply with Croatian maritime and fishing regulations.

Cancellation Policy:
– Cancellations made at least 1 day prior to the scheduled service are eligible for a full refund.
– Later cancellations are non-refundable.
– Refunds are processed using the same method as the original payment.

Complaints and Refunds:
– Complaints can be submitted via e-mail or phone, response within 15 days.
– Refunds are always issued using the same payment method.

Warranty and After-Sales Services:
– Not applicable as services are provided, not products.
– Vessels and equipment are always in proper working order.

Codes of Conduct:
– Korčula Charter operates in accordance with Croatian and EU law, professional standards and consumer protection principles.

Jurisdiction:
– These Terms are governed by the laws of the Republic of Croatia.
– Any disputes shall be resolved by the competent court in Dubrovnik, Croatia.

Security of Online Payments While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet. CorvusPay system ensures complete privacy of your credit card data and personal data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe. The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password. All information collected by Corvus Pay is considered a secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment. Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities. Thank you for using CorvusPay!